Frequently Asked Questions

Everything you need to know about your Atma shopping experience.

What is Atma’s commitment to sustainable fashion?

At Atma, we prioritize ethical production and high-quality materials. We work closely with our manufacturers to ensure fair labor practices and utilize eco-friendly fabrics whenever possible to reduce our environmental footprint.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. As our silhouettes vary from tailored to oversized, we recommend checking the individual garment dimensions before placing your order.

What are your shipping times and costs?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days. Free shipping is available on all orders over $150.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible regions.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.